Resetting a Wi-Fi user's password

This article will help you reset the password for user accounts for Excell's managed Wi-Fi service.

How Wi-Fi accounts are managed.

In order for users to access Excell's Wi-Fi network, you will need to create an account for each user. The number of user accounts that you can create is usually determined by the size of the room that you occupy (larger rooms have more users).

Each user account you create will be able to login with up to three devices simultaneously (using the same username and password).

Users' passwords will be sent directly to the users' mobile phone numbers and email addresses. You can choose if users have full access to your company network, or if they have access just to the internet, from almost anywhere in the building.

Once configured, devices will connect automatically each time they re-enter the building and stay connected as you roam around the building.

Step-by-step instructions: Resetting a Wi-Fi user's account password.

To get started you will need your administrator login credentials. These are the username and password that we sent to the nominated administrator user when you signed up for Excell's managed Wi-Fi. If you don't have these please contact us on [e-mail] or call 020 3176 1000.