FAQs: Cancelling your services

Question – How do I cancel a service with Excell?

Answer – To cancel a service we require you to provide written notice to [e-mail]. We will then contact you to make sure we action your request correctly.

Question – What notice do I need to serve to cancel my contract?

Answer – This depends on the terms and conditions of your contract. Please contact [e-mail] who will be able to help.

Question – Will I incur an early termination fee if I choose to cancel one of my services?

Answer – Early termination fees are only incurred if the service you wish to cancel is within contract when it is required to cancel. For more information please contact [e-mail]